Comments & Complaints.
We aim to provide a high quality service and are very interested in hearing any constructive comments you may have. A suggestion box for this purpose is situated in the waiting area.
The practice has an approved complaints procedure and we always welcome the opportunity to deal with any part of our service that is causing you concern.
Please contact our Complaints Manager by letter or email to take advantage of this service. Your complaint will be acknowledged within 3 working days and investigated, and you will be advised of the findings within 28 days.
You will also be advised on how to proceed should you wish to take your complaint to the Primary Care Trust.
You can download our full compliments and complaints policy here.
Patient Feedback
The Barbourne Health Centre team value patient feedback. If you would like to leave us any comments or suggestions, please complete the form below and click Submit once completed.
Official complaints cannot be dealt with via this form.
Please follow the complaints procedure above if you wish to make an official complaint.