We use the NHS App to allow you to order your prescriptions quickly and easily.
You can also still use Patient Access App. Click the button opposite to go straight through to their site.
If you’re not already registered, please ask for your registration details next time you are in the Health Centre. Be sure to bring some photographic ID, such as a passport or driving license.
Click the image above to download the NHS App.
Prescriptions.
How to order your prescription, and when to collect it.
How to order your repeat prescription.
Repeat prescriptions are issued when a GP is happy for you to have more medication without the need to see you each time.
If your GP has agreed that your medication should be issued as a repeat, you can order it in a number of different ways.
Please note that it takes 72 working hours for prescriptions to be processed and a further 1-2 days to dispense at your local pharmacy. You can find examples of this in the section below to help you work out when to expect your prescription to be ready.
Ordering your prescription online
The quickest and easiest way to do this is online, by using the NHS App.
If you have a Patient Access account, you can log in using the button above and order your prescription via their portal.
Ordering your prescription in person
If you dont have the app, you can drop off your repeat prescription slip at reception - just tick the items you require - or you can post it to us (containing a stamped, addressed envelope if you wish the prescription to be returned to you). You’ll find our address here.
You can also speak to your local pharmacy, who should be able to order your repeat prescription on your behalf and arrange collection with you.
Order your prescription by email
If you wish, you can email your request to barbourne.healthcentre@nhs.net. Provide us with your full name, address, date of birth and the medication you require and we’ll work on getting your prescription ordered for you.
How long will my prescription take to arrive?
Due to the current high demand of repeat prescription requests , we are having to increase the processing time to 7 days. Please ensure you request your medication in good time, also taking into account pharmacy dispensing times.
It’s your responsibility to ensure that you order your medication in advance – we suggest when you have 7-10 days supply left, it’s time to think about re-ordering.
Common Queries
My medication isn’t on repeat.
If you require medication that you cannot see on Patient Access please request it by calling or sending an email to the Health Centre. Please be advised this can take up to 3 working days - so please make sure to ask well in advance to make sure you don’t run out of your required medication.
What happens if I miss my checkup?
We have a duty to ensure that your medicines are prescribed safely and we will remind you to come in for appropriate tests and checkups. If reminders are ignored, we may have to reduce your medication supply until you have had your blood test or appropriate checkup.
I need to request a medication I only use occasionally.
Please let us know the name of the medication requested and reason why it is being requested. For example stating “eczema cream” is not very specific and this will lead to delay in medication being issued - so please use the right names wherever you can.
I’ve requested my medication early, but it’s been rejected.
We try to prevent waste through stockpiling of medicines. If you need to order early, please give a reason with your request (e.g. going on holiday). Failure to do so may lead to your medication request being refused.
I’m having problems with my medication, or have decided to stop.
Please let us know if you have decided to stop any medication so we can update your records. It is important that you let your pharmacist or doctor know if you are having any problems with your medication.
How much will my prescription cost?
There are standard NHS prescription charges, to find out more information about prescription charges click the button below.
Changes to over-the-counter prescriptions
The NHS is introducing a change to over-the-counter prescriptions to reduce waste and costs. The NHS spends around £136 million on prescriptions for medicines that can be bought over the counter, so this change aims to reduce this number.
We will being to stop offering common medications on a prescription in most circumstances, as they can be easily accessed in most pharmacies and supermarkets.
To find out more information about which conditions this applies to, please click the link below.